What is the Breeder Program address and phone number?
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How long does it take to receive vouchers or starter kits?
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I have questions about MAX, Natural Choice or Ultra dog or MAX® CAT or Natural Choice Complete Care cat food.
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What are the benefits of membership?
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Am I allowed to use more than one coupon to purchase one bag or case?
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What is a customer registration card (also known as customer information card)?
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What is a Breeder Buck coupon?
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What is the correct way of submitting UPCs & receipts?
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Why did I receive a voucher for a bag smaller than what I expected?
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Are handlers accepted into the program?
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How do I join the Breeder Program?
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What type of proof do I have to present in order to qualify?
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What if I'm not affiliated with any of the national registries or associations currently recognized by Nutro's Breeder Program? Could I still qualify to become a member?
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| To send in your UPCs & receipts or to mail in consumer registration cards, use the following address: |
Nutro Breeder Program
P.O. Box 49137
Strongsville, Ohio 44149-0137
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To announce a litter & receive free starter kits, please click here
and submit an online litter registration form. For immediate answers to
your questions - except for product specific questions - please call
1-888-769-2453 Monday through Friday 8:00am - 4:00pm CST.
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| Free food vouchers: allow 4-6 weeks for delivery |
| Free starter kits: allow 2-3 weeks for delivery |
Breeder Buck coupons: allow 2-3 weeks for delivery
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For questions that are not directly related to the Breeder Program, such as questions about our MAX®, Natural Choice or Ultra line of products, please call our main customer service line at 1-800-833-5330 Monday through Friday 8:00am - 5:00pm PST.
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In addition to feeding the best quality food in the market, our members receive exclusive discounts (buy 6, get 1 FREE), Free starter kits, Free Breeder Buck coupons, and a Free medium size bag of puppy or kitten food for every reported litter (for up to 4 litters per year).
For details click the following links:
Dog Breeders Cat Breeders
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No. One coupon per item purchased. Coupons may not be combined with any other offers or discounts. They're void if altered, transferred, sold, copied, or exchanged. Customer pays sales tax.
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A "customer registration card" is attached to each free starter kit. They provide Nutro with the opportunity to send money-saving coupons and other exclusive offers to new puppy and kitten owners. A breeder will qualify for a free Breeder Buck coupon for every complete and distinct card submitted to Nutro within 3 months of reporting a litter.
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A breeder will qualify for a free Breeder Buck coupon for every complete and distinct customer registration card submitted to Nutro within 3 months of reporting a litter. You will save $3 (U.S.) or $5 (Canadian) when you purchase
one 6 lb. or larger bag of MAX or Natural Choice dry dog or cat food or Ultra dry dog food.
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The program offers an exclusive discount for our members:
Buy 6 bags or cases of MAX or Natural Choice dry dog or cat food or Ultra dry dog food, mail in your UPCs (proof of purchase) and receipts, and receive 1 voucher for a FREE bag or case. It's that simple.
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In order to prevent delays or problems with processing your free food, please keep the following program policies in mind:
The free bag or case will correspond to the smallest size purchased. Trial sizes are not included in the program.
Mail 6 (six) proof-of-purchase UPCs and corresponding receipts at a time or make sure that the number of UPCs mailed to us are in multiples of 6 (six). This means that every time you mail in your UPCs, make sure that they're in a group of either 6, or 12, or 18, or 24, etc.
Group UPCs together that are of the same brand (MAX, Natural Choice or Ultra), same product (such as Natural Choice Puppy or MAX® CAT Adult Roasted Chicken) and same size (20 lb., 40 lb., etc).
Receipts should be dated within a 12-month period. Copies of receipts are accepted. |
In order to receive 1 free voucher
for a 40 lb. bag of Natural Choice Lamb Meal & Rice, send in 6 identical 40 lb. Natural Choice Lamb Meal & Rice proof-of-purchase UPC's and corresponding receipts.
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*40lb NC Lamb Meal & Rice is shown here as an example; you may submit
any group of identical MAX, Natural Choice or Ultra UPCs. This example assumes that the UPCs are accompanied with corresponding receipts that are dated within 12 months. Copies of receipts are accepted.
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These examples assume that you intend to receive a voucher for a free 40 lb Natural Choice Lamb Meal & Rice bag.
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Still not clear? Please call us at 1-888-769-2453 Monday through Friday 8:00am -
4:00 pm CST or 1-800-833-5330 Monday through Friday, 8:00am – 5:00pm, PST.
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According to the program policies, the free bag or case will correspond to the smallest size purchased. Trial sizes are not included.
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| Here are examples on how you should and should not group your UPCs. These scenarios assume that the UPCs are accompanied with corresponding receipts: |
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*40lb NC Lamb Meal & Rice is shown here as an example; you may submit any group of identical MAX or Natural Choice UPCs.
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Handlers are accepted as members of the Breeder Program as of January 6, 2003.
In order to qualify, a handler must fax or mail us a copy of an official document identifying him/her as a member of the "Professional Handlers Association."
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1. Call 1-888-769-2453 Monday through Friday 8:00am - 4:00pm CST.
2. Click the following links:
Dog Breeders
Cat Breeders and print an enrollment form.
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To qualify you need to enclose a copy of an official document that identifies you as a breeder or handler. The document should be from a nationally recognized dog registry/cat registry or association (eg. AKC, UKC, ARBA, CFA, ACFA, ACA etc.)
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Exceptions are made from time to time based on various factors.
Please write to:
Breeder Program
Nutro Products
445 Wilson Way
City of Industry, CA 91744
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Please include the following information in your request:
1. Kennel or Cattery name and address
2. Your full name
3. Daytime phone number where you can be reached
4. List any organizations that may identify you as a breeder or handler
5. Why should Nutro grant an exception?
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